Name: Stephanie Humphries, Automet Ltd

Job title: Marketing Manager and First Aider

Time spent in recycling/current role: Three years

What does your job involve?

• Communicating with senior management about existing and new marketing activities.
• Working with advertising departments or agencies to increase customer acquisition.
• Expanding a customer base, building the company’s reputation, and improving customer interactions.
• Answering and directing phone calls.
• Management of the company’s website.
• Management of social media.
• Assist with billing by preparing and sending invoices and self-bills.
• Assist in copying and distributing productions orders and other internal documents.
• On Stand First-Aider

What is the hardest part of your job?

Answering cold calls ☹.

What three things help you to do your job better?

• A good nights sleep.
• Google is very handy.
• Our amazing staff are always there to help.

What are you most proud of in your career?

Sourcing new clients 😊.

What are the best and worst things about the metals recycling sector?

It is not as glamorous as I'd like it to be 😐. However, making money sourcing new clients and creating a sustainable future for my children and the environment is the best feeling from the metal recycling sector.

What is the best advice you have ever received?

Knowledge is power!

Quick fire round:
Out on the town or a night in front of the TV? Netflix and chill
Coffee or tea? Water 😐
Winter or Summer? Summer (take me to the beach)
Marmite – Love/Hate? Literally couldn’t think of anything worse #hate
Invisibility or Flying? Invisibility (hello the bank of England 😊)